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AI-Driven Intelligent Document Processing for Enterprise Knowledge Management

Abstract

Enterprise Knowledge Management signifies the collection, organization, access, sharing, and analysis of an enterprise’s knowledge with the objective of improving the efficiency and quality of its operations. Apart from having technological infrastructure and sophisticated Taxonomy, Ontology and Metadata defining concepts, entities, entities’ properties, relations, concept hierarchies, and relations among relations in a specific domain or area, an enterprise also requires significant expertise in the area of Interest to continuously populate its Knowledge Repository using Document Processing. Numerous Document Processing systems based on various Artificial Intelligence techniques have been successfully deployed in recent years. However, use of contemporary techniques to build Document Processing Systems for Knowledge Management has rarely been evaluated.

 

An enterprise domain expert evaluates the architecture required to build AI-driven Intelligent Document Processing systems for the Knowledge Management area. It uses a variety of Preprocessing and Data Cleaning techniques, applies Text Extraction and Optical Character Recognition on Image documents to extract Machine-readable Text and employs suitable Machine Learning, Deep Learning, Language Modelling and Language Understanding techniques on these Text-Sources to construct Knowledge Experiments, Knowledge Extraction and Knowledge Reasoning Tasks for Knowledge Management systems. The domain expert evaluates two representative use cases of Contract Analytics & Compliance Monitoring and Knowledge Discovery & Expert Systems to establish the feasibility of implementing such an architecture in real-life.

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